Let’s explore a role which is great for people who are organized, friendly, and who enjoy helping others.
Keziah is a medical office assistant who works in Dawson City.
Medical office assistants help clinics and health centres maintain their busy schedules.
They greet patients, schedule appointments, manage medical records and handle billing and insurance paperwork.
They also support doctors and nurses by preparing exam rooms and sometimes taking basic health information.
What do you do in a typical day?
On a typical day, we do some phone calls. We receive some faxes and put records into patient files. We communicate with other clinics about certain reports or call patients to let them know of appointments either within the territory or out the territory. We also send travel forms.
I personally really like doing administrative tasks and completing those so that's fulfilling for me.
Also, sometimes in this kind of health care setting, things can be stressful.
When people come in, it’s also my job is to help them feel a little bit at ease about any concerns that they have, and to provide that service as best as I can.
What do you like about this job?
What I love about this job is interacting with the public.
Whether that's a baby or an elderly person, it's always nice to see people, especially being in a small town. It's good to see people come in. Also I enjoy assisting the doctors with paperwork and any other things they need help with!
